TERMS & CONDITIONS

Welcome to ProSpiritual Clinic (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website, www.prospiritualclinic.com (the “Website”), and the services, content, and information provided through it. By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

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1. Who Can Use Our Website
• You must be at least 18 years old or the age of majority in your jurisdiction to use this Website.
• By using the Website, you represent and warrant that you meet these eligibility requirements.
• If you access the Website on behalf of a company, organization, or other entity, you confirm that you have the authority to bind that entity to these Terms.

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2. Key Commercial Terms
• Any services, memberships, or products listed on our Website are subject to availability and may change without notice.
• Prices are displayed in U.S. Dollars unless otherwise specified.
• Payment terms will be clearly presented at the time of purchase or booking.

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3. Retention of Rights to Change Offerings

We reserve the right to modify, suspend, or discontinue any service, program, or product at any time without liability.

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4. Warranties & Responsibility
• Our Website and services are provided “as is” without warranties of any kind, either express or implied.
• We do not guarantee that the Website will be error-free, secure, or uninterrupted.

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5. Intellectual Property
• All content, including text, images, graphics, logos, and trademarks on the Website are the property of ProSpiritual Clinic or its licensors.
• You may not use, copy, or distribute our intellectual property without prior written consent.

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6. Suspension or Termination

We reserve the right to suspend, restrict, or terminate user accounts or Website access at our discretion, particularly in cases of misuse, fraud, or violation of these Terms.

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7. Indemnification

You agree to indemnify and hold harmless ProSpiritual Clinic, its owners, employees, and affiliates from any claims, damages, or expenses arising out of your use of the Website or violation of these Terms.

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8. Limitation of Liability
• To the fullest extent permitted by law, ProSpiritual Clinic shall not be liable for any indirect, incidental, or consequential damages.
• Our total liability for any claim shall not exceed the amount paid by you for the specific service or product giving rise to the claim.

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9. Right to Modify Terms

We may revise these Terms at any time by updating this page. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.

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10. Governing Law & Dispute Resolution
• These Terms are governed by the laws of the State of Florida, United States.
• Any disputes shall be resolved exclusively in the state or federal courts located in Florida.

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11. Contact Information

For questions about these Terms, please contact us at:

ProSpiritual Clinic
📧 Email: info@prospiritualclinic.com
📍 Jacksonville, Florida

Effective Date:09/01/2022
Website: www.prospiritualclinic.com
Location: Jacksonville, Florida, USA

At ProSpiritual Clinic, we are committed to safeguarding your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state laws.

By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:
• Personal Information: Name, address, phone number, email, payment details, and appointment history.
• Protected Health Information (PHI): Health history forms, massage intake forms, treatment notes, therapy preferences, or other health-related disclosures you provide to us.
• Technical Information: IP address, browser type, device information, and website usage via cookies or analytics.

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2. How We Collect Information
• Directly from you during scheduling, consultations, and treatment sessions.
• Through secure online booking or intake forms.
• Automatically when you use our website (cookies, analytics).

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3. Why We Collect and Use Information

We use your personal and health information to:
• Provide safe, effective massage and wellness services tailored to your needs.
• Maintain accurate treatment records as required by law.
• Process payments and manage appointments.
• Communicate with you regarding scheduling, reminders, and relevant clinic updates.
• Comply with legal and regulatory obligations.

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4. How We Store and Protect Information
• Electronic Records: Stored in HIPAA-compliant, encrypted systems with access limited to authorized personnel.
• Paper Records: Secured in locked filing cabinets, accessible only to authorized staff.
• Retention: Records are maintained for the period required by Florida law and HIPAA, after which they are securely destroyed.

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5. How We Share or Disclose Information

We do not sell or trade your information. We may share your information only as permitted by law:
• With your written consent (e.g., sharing treatment notes with another provider).
• With insurance companies or third-party payers, if applicable.
• With business associates (e.g., secure payment processors) who are required by HIPAA to protect your information.
• When required by law (e.g., in cases of suspected abuse, court orders, or public health reporting).

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6. Client Rights Under HIPAA

You have the right to:
• Access and obtain a copy of your health records.
• Request corrections to your records if inaccurate.
• Request restrictions on how we use or disclose your information.
• Receive an accounting of disclosures of your health information.
• Request confidential communications (e.g., alternative contact methods).
• File a complaint if you believe your privacy rights have been violated.

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7. Therapist Rights and Protections
• Therapists have the right to maintain accurate, professional records that are legally protected.
• Records and treatment notes are the property of the therapist but will be shared with clients as required by HIPAA.
• Therapists may decline to provide services if a client refuses to provide necessary health information that could impact safe treatment.

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8. Minors

We do not knowingly collect or store information from individuals under 18 without parental or guardian consent.

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9. Privacy Policy Updates

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date.”

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10. Contact Information

If you have questions about this Privacy Policy or your rights under HIPAA, please contact us:

ProSpiritual Clinic
📧 Email: info@prospiritualclinic.com
🌐 Website: www.prospiritualclinic.com
📍 Jacksonville, Florida, USA